Our Solutions

Our user-centric approach enables operational costs reductions while enhancing user experience

Real-time

offer the best possible SLA to your customer inquiries

User friendly

user interface powered by Conversational AI technology

Personalized

address each user specific needs and provide a personalized experience

Custom

tailored to trained on your platform specific information, use cases and conversational style

OUR MULTI-FACETED APPROACH TO DRIVE CUSTOMER EXPERIENCE

We offer a unique solution for every specific problem your platform may face

DIGITAL ASSISTANT

Improve SLA and reduce operational costs

Build a customized digital assistant based on our Conversational AI tailored to your needs in order for your customers to solve their inquiries seamlessly and efficently

CONTACT REASON CLASSIFIER

Improve SLA and reduce operational costs

Use our model to detect the users’ contact reason in real-time and direct them to the most suitable customer support queue.

CHURN PROPENSITY SCORE

Improve customer engagement

Based on the user’s prior behavior and contact reason, our model estimates the probability of churn, enabling personalized customer support and rewards if needed

DIGITAL ASSISTANT

Improve SLA and reduce operational costs

Build a customized digital assistant based on our Conversational AI tailored to your needs in order for your customers to solve their inquiries seamlessly and efficently

CONTACT REASON CLASSIFIER

Improve SLA and reduce operational costs

Use our model to detect the users’ contact reason in real-time and direct them to the most suitable customer support queue.

CHURN PROPENSITY SCORE

Improve customer engagement

Based on the user’s prior behavior and contact reason, our model estimates the probability of churn, enabling personalized customer support and rewards if needed