DIGITAL ASSISTANT
Improve SLA and reduce operational costs
Build a customized digital assistant based on our Conversational AI tailored to your needs in order for your customers to solve their inquiries seamlessly and efficently
Our Solutions
Our user-centric approach enables operational costs reductions while enhancing user experience
Real-time
offer the best possible SLA to your customer inquiries
User friendly
user interface powered by Conversational AI technology
Personalized
address each user specific needs and provide a personalized experience
Custom
tailored to trained on your platform specific information, use cases and conversational style
OUR MULTI-FACETED APPROACH TO DRIVE CUSTOMER EXPERIENCE
We offer a unique solution for every specific problem your platform may face
DIGITAL ASSISTANT
CONTACT REASON CLASSIFIER
CONTACT REASON CLASSIFIER
Improve SLA and reduce operational costs
Use our model to detect the users’ contact reason in real-time and direct them to the most suitable customer support queue.
CHURN PROPENSITY SCORE
CHURN PROPENSITY SCORE
Improve customer engagement
Based on the user’s prior behavior and contact reason, our model estimates the probability of churn, enabling personalized customer support and rewards if needed
DIGITAL ASSISTANT
Improve SLA and reduce operational costs
Build a customized digital assistant based on our Conversational AI tailored to your needs in order for your customers to solve their inquiries seamlessly and efficently
CONTACT REASON CLASSIFIER
Improve SLA and reduce operational costs
Use our model to detect the users’ contact reason in real-time and direct them to the most suitable customer support queue.
CHURN PROPENSITY SCORE
Improve customer engagement
Based on the user’s prior behavior and contact reason, our model estimates the probability of churn, enabling personalized customer support and rewards if needed